FAQ
Q: 1. Can I have a sample order?
A: Yes, we welcome sample order to test and check quality.
Mixed samples are acceptable.
Q: 2. What is the lead time?
A: Sample needs 3-5days prepared; mass production time needs 25 days normally.
Q: 3. Do you have any MOQ limit?
A: Our MOQ is 1000 pcs;
Sea Port: FOB Shanghai or Ningbo.
Q: 4. Do you have any data uploading services?
A: Yes, we provide data drawings and make the new design according to your need.
Q: 5. How do you ship the goods and how long does it take arrive?
A: We usually ship by LCL or FCL by sea or air shipment.
The delivery time according to your quantity
Q: 6. How to proceed the order if I have logo to print?
A: Firstly, we will prepare artwork for visual confirmation, and next we will produce some real samples for your second confirmation. If samples are ok, finally we will go to mass production.
Q: 7. Do you offer guarantee for the products?
A: Yes, we offer one year guarantee for the products.
Q: 8. Do you accept drop shipping?
A: Yes, it’s available.
